Energy English For The Gas & Electricity Industries Cds

Ideal for self-study or for in-company one-to-one or group teaching, Energy English is an essential resource for improving communication in English within the gas and electricity industries. Features: • 20 topic-based units aimed primarily at building relevant vocabulary but also containing listening, grammar, reading and pronunciation exercises • 10 review or test units • 10 Business communication skills units covering key speaking and writing tasks • A grammar reference section with practice exercises • Audio CD containing listening and pronunciation exercises • Picture glossaries, word lists, audioscripts and answer key Topic Based Units 1. The supply chain for gas and electricity 2. Gas exploration and production 3. Electricity generation and the electricity plant 4. Electricity infrastructure: transmission and distribution networks 5. Gas infrastructure: transport,shipping, storage and distribution 6. Company types, opening of markets, unbundling 7. Electricity and gas retail: pricing,billing, metering and CRM 8. Energy in the home: energy services 9. Energy in industry: energy services 10. Energy trading: spot markets,long-term contracts 11. Financial reporting and stock market terms 12. Alternative energy sources and green issues 13. Sustainable development: waste and pollution 14. Regulation: regulated activities, fair competition 15. Safety and maintenance 16. Legal issues 17. IT systems 18. Energy politics: supply and demand 19. Mergers and acquisitions 20. The future of the industry Business Communication Skills 1. Presenting yourself and the company 2. Giving instructions and training 3. Informal meetings: problems and solutions 4. Explaining how things work: technical descriptions 5. Formal meetings: chairing, asking and answering questions 6. Informal meetings: opinions and suggestions 7. Telephoning and teleconferencing 8. Writing letters 9. Writing emails 10. Socialising: small talk